Privacy Policy

We hold your private details for one or all of the following reasons;

  • Your details are kept on record to keep our booking history up to date.
  • Your booking details are also kept to ensure we can contact you in any event with regards to your booking. Sometimes there are unforeseen circumstances that will impede the fulfilment of your reservation and in this unlikely event, the easier it is to contact you, the sooner we can help you.
  • If you have signed up to receive marketing about any of our products and services your details will be retained and used for any relevant marketing purposes. Your personal data will not be sold, or given, to any other company
  • We are fully committed to ensuring that your data is kept safe and is not used for any purpose other than agreed by you. Your information will not be disclosed to any other parties outside of the Holiday Village Group, unless absolutely necessary.

Cancellation Policy

CANCELLATIONS -We hope it doesn’t happen.

We would be disappointed if you were to cancel your reservation.  If you cancel more than 14 days prior to arrival, your deposit will be reimbursed in full.  If however, notification of your cancellation is received less than 14 days prior to arrival, we do reserve the right to withhold your deposit.

Please do not hesitate to contact one of our friendly reception team if we can be of any more assistance.

Links to other sites

We provide links to a number of websites deemed useful to our customers. These are provided for your convenience. However we cannot be held responsible for their content, endorsements or political views, and we disclaim any legal liability in relation to any other website that our site is linked to or from.